dōTERRA LRP: points, order thresholds and cancellation
LRP is an optional monthly order. Points are based on PV, not the money you spend. Here are the verified thresholds, redemption rules and cancellation steps for Europe, with Russian market differences.
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Three LRP thresholds
Verified for Europe and Russia. Rules on other markets can differ.
Keep what you have
A monthly order preserves your points and rate. Orders below 50 PV do not earn new points.
Earn new points
A qualifying LRP order earns points and counts towards a higher rate. PV matters, not the cash total.
Get the monthly product
One qualifying order processed from the 1st through the 15th. Two smaller orders cannot be combined to qualify.
How the rate grows
- Months 1–310%
- Months 4–615%
- Months 7–920%
- Months 10–1225%
- From month 1330%
With regular qualifying orders of at least 50 PV. This is a rate guide; the points paid in transition months depend on market rules.
For example: 100 PV × 10% = 10 points. The cash price of your order is a separate amount.
What you set up with LRP
LRP, the Loyalty Rewards Program, is a saved order that processes every month. You choose the products, processing date, address and payment method. When that date arrives, the template generates the next order. Make changes before processing if you need different products or want to stop.
A wholesale account does not require LRP. Our advice is to decide whether you need monthly purchases before creating a template. One-off wholesale orders remain available without the program.
We checked the European and Russian rules on 2 November 2026. The language you read does not determine your account market: an English-speaking customer in Germany uses European terms. Other markets have their own programs and rules; check the terms in your account.
How many points an order earns
Points are calculated from product PV. PV is not a currency: a 100 PV order does not necessarily cost $100 or €100. The cash price, PV and points redemption value of a product are separate amounts.
At a 10% rate, a qualifying 100 PV LRP order earns 10 points. At 30%, the same volume earns 30 points. You cannot add these percentages to the 25% wholesale discount. The discount reduces the price you pay; points can be used later for eligible products.
Our LRP calculator estimates earnings for a constant monthly volume using three-month rate bands. European terms include a separate rule for payments in transition months 4 and 7. Treat the result as a planning estimate, rather than a promise of the exact credit to your account.
What a smaller order preserves
In Europe and Russia, a monthly LRP order of at least 1 PV preserves existing points and your rate. Orders below 50 PV do not earn new points or count towards a higher rate. With regular qualifying orders, the rate increases from 10% to 30%.
A month without a paid LRP order is different from a small order. Under European terms, the template can become inactive, the rate defaults to 10% and accumulated points can be lost. Moving a processing date within the same month is also different from skipping a month.
We do not recommend buying unwanted products to protect a percentage. Include shipping in your decision: ending regular orders can make more sense than keeping the program just for points.
The monthly gift and your first LRP order
In Europe and Russia, the product of the month requires one qualifying LRP order of at least 125 PV, processed from the 1st through the 15th inclusive. Two orders of 75 and 50 PV do not replace one 125 PV order. Europe limits the gift to one product of the month per account per month.
Check your market’s offer for the product and availability. We do not include an assumed cash value for this gift in our savings calculations: products and offers change.
Russia allows the first LRP order from the 1st of the month after enrollment. This is a Russian market rule, not an enrollment restriction we apply worldwide.
When points arrive and how to use them
In Europe and Russia, points earned in a month are credited between the 15th and 20th of the following month. They expire 12 months after issue. Keeping a template active does not make points last indefinitely.
In Europe, the price list identifies products eligible for redemption and their points value. Not every product qualifies. You need enough points to cover the full redemption value of an item. A product paid for with points does not add PV to the cash portion of your order. Points cannot be exchanged for cash or transferred to another member.
Europe charges a VAT-inclusive €2 or £2 processing fee when you use points, with shipping and handling charged separately. The Russian brochure lists ₽180 for OTG orders and $3 for NFR orders. These are specific market or ordering-route fees, not worldwide rates.
How to change or cancel
In Europe, you can schedule a template between the 1st and 28th. Change its products no later than the day before processing. Check your saved products, date and payment details in My Loyalty Order; our account access guide can help with signing in.
To cancel European LRP, open Account → My Loyalty Order → Manage Order. Below the products, choose Cancel My Loyalty Order and follow the confirmation prompts. Cancellation deletes your points and accumulated rate. If you want to redeem points, handle that before cancelling; you do not have to buy extra products just to use them up.
The Russian FAQ directs members to phone, online chat or email support at russian@doterra.com. On other markets, ask local Member Services for the correct method. Stopping a future template and returning an already processed order are separate requests.
When we would use it
LRP can suit a household that would order the same useful products every month anyway. If you buy only every few months, or are still trying your first kit, start with one-off orders. Points expire, redemption has fees and shipping, and a saved template has a next processing date.
We can help you identify your account market and find the order section: contact us. If you do not have an account yet, choose your country on the home page and use our enrollment guide.
European and Russian rules checked on 2 November 2026. Actual credits, product eligibility and service procedures follow the terms of your account market.
Before your next order processes
Check the products
Keep only what you will use in the template. Our advice is to avoid buying extra just for points.
Check the date
In Europe, edit products no later than the day before processing. For the monthly gift, the order must process by the 15th inclusive.
Check the total
Review PV, payment and shipping. A saved template repeats every month.
Questions and answers
Do I have to join LRP when I enroll?
No. Your wholesale account and 25% discount work without LRP. Set up a template only if you want regular orders. In Russia, your first LRP order can be placed from the month after enrollment.
Do orders below 50 PV earn points?
Not under the verified European and Russian rules. A monthly LRP order of at least 1 PV preserves existing points and your rate. An order of at least 50 PV earns new points and counts towards rate progression.
Are PV and points the same?
No. PV is the product volume used to calculate earnings: a 100 PV order at a 10% rate earns 10 points. A product’s points redemption value is listed separately and can differ from its PV.
How do I get the product of the month?
In Europe and Russia, place one qualifying LRP order of at least 125 PV that processes from the 1st through the 15th inclusive. Two smaller orders cannot be combined. Check your market’s current offer for the product.
Can I redeem points for any product?
Not in Europe. The price list identifies eligible products and their points redemption value. You need enough points to cover the full redemption value of an item. A €2 or £2 processing fee applies, plus shipping and handling.
How do I cancel?
In Europe: Account → My Loyalty Order → Manage Order → Cancel My Loyalty Order. Cancellation deletes accumulated points and your rate. The Russian FAQ directs members to phone, chat or email support. Check local instructions on other markets.
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